When School is required, but not completed during registration, the School field is flagged in red with the message “The School field is required.” (This is good!)
However, confusion ensues when the registrant attempts to go back and pick a school. The list of schools isn’t populated in the flagged field until a School District is selected, but this isn’t indicated in the message or flagged fields.
This issue is minor, but I see it causing enough confusion during the registration process to prevent some registrations from being completed.
Two solutions I’ve come up with to fix this:
If School is required but not selected before a registrant clicks Final Step button, flag School District field in red (in addition to flagging School), with a modified message (“Select a School District, then a School”).
If instance of the GRA is set up with a single School District, have the School District field pre-populated when registrants reach this section of registration. This way, if a registrant attempts to continue registering without selection a school, the School field will already have the list of schools when they receive the “The School field is required” message.
My preference is the second option since we have a simple list of schools under a single School District. But I would recommend the first option as a edit to the default out-of-the-box GRA.