Prize drawings not sending notifications/mail


#1

Dear Colleagues,

Today is the day of our first prize drawing and we thought that we had this figured out, but apparently we do not. GRA has selected two prize winners, but it has not sent out any notifications to the winners as is indicated at http://manual.greatreadingadventure.com/en/latest/running/prize-drawings/. That page in the manual also mentions that the “Send Notification” check box needs to be checked, but we cannot find that check box in any of the prize drawing templates or drawings- maybe we just missed it(?).

Please help :worried:

Thank you,

Christopher Davis


#2

Will anyone help me with this issue?

Thank you,

Christopher