Application Error for all Reports, Stats


#1

Hi, all the reporting and stats options come up with Application Error “There has been an application error.” The only one that doesn’t have an error is the At A Glance.

We’re running 3.1.0 (3.1.0.28750).


#2

Sorry about that. I’m not sure what’s going on here.

Is it possible for you to look for log files on the hard drive as outlined in Helping Developers Troubleshoot the GRA? That might provide some insight into what’s causing this issue.


#3

Ok I have the web log and the system log for the error, but other than “Subquery returned more than 1 value.” I’m not of much use reading the tea leaves.

I have someone who can look and possibly discern but he’s currently out of office. Can I send through the log for a glance over?


#4

You can send the log file to me. If you’re worried about privacy you can use the direct message functionality here on the forum or email it to me.