Currently staff can go into Mission Control, pull up a participant, and log reading time and apply secret codes. We would also like to be able to mark Challenges as completed for participants, and it seems to be the only thing participants can do that staff can’t. The ability for staff to have all the same options as participants logged in as themselves would be helpful as we are still allowing paper reading logs that participants turn in and then we enter the information ourselves into their account.
You are right, it would totally make sense for staff to be able to do this. Would they mark individual challenge tasks as complete or do you envision them just marking challenges complete for participants?